Shipping & Delivery Policy

At Noble Recliners, we take great care to ensure your products are delivered safely and efficiently. Delivery options and timescales vary depending on the type of product ordered and the delivery service selected.

Delivery Areas

We currently deliver to mainland England, Wales, and Scotland.

If you are located in the Scottish Highlands, remote areas, or offshore islands, please contact us before placing your order as additional delivery charges and extended delivery times may apply.

Delivery Options

Free Kerbside Delivery

Our standard delivery service is free on eligible products.

Your item will be delivered to the nearest accessible point outside your property (for example, your driveway or front entrance). Packaging removal, installation, and product setup are not included.

White Glove Delivery

Our premium delivery service includes:

• Delivery to your room of choice
• Full assembly and setup
• Packaging and rubbish removal
• Demonstration and explanation of controls and features

White Glove Delivery Charges

Product Type	Charge
Riser Recliner Chairs	£50
Adjustable Beds	£150
Mattresses Only	£75
Sofas	£100

Removal of Existing Furniture

We can remove and dispose of your old furniture for a flat fee of £100.

Please ensure the furniture is ready for collection and accessible at the time of delivery.

Delivery Timescales

Comfort Range (Riser Recliner Chairs, Adjustable Beds, Mattresses and Sofas)

In-Stock Chairs

Delivery Service	Estimated Delivery Time
Free Kerbside Delivery	5 to 7 working days
White Glove Delivery	7 to 10 working days

Made-to-Order Comfort Products

Most comfort range products are made to your specification.

Estimated delivery time: 5 to 7 weeks

This applies to all delivery options, including White Glove Delivery.

Daily Living Aids and Small Mobility Products

Products such as walking aids, cushions, bathroom aids, and other daily living accessories are typically delivered within 3 to 5 working days.

Delivery Charges

Order Value (excluding VAT)	Delivery Charge
Under £10.00 ex VAT	£4.50
£10.00 to £185.00 ex VAT	£7.10
Over £185.00 ex VAT	Free Delivery

Delivery charges are calculated automatically at checkout based on the total value of qualifying items. Some larger or specialist products may have different delivery arrangements, which will be clearly stated on the product page.

Mobility Scooters

Standard Delivery

Delivery times vary by model and stock availability. Please refer to the product page for estimated delivery times.

Setup and Handover Service

If you would like your scooter delivered fully assembled with a demonstration of how to use it, we offer a setup service for £75.

Estimated delivery time: 10 to 14 working days

Please contact our team before placing your order to confirm availability and suitability.

Delivery Scheduling

For larger items such as riser recliner chairs, adjustable beds, sofas, and mobility scooters, our delivery team will contact you to arrange a convenient delivery date.

For smaller courier deliveries, tracking information will be provided where available.

Access Requirements

Please ensure that there is adequate access to your property and the intended room of installation. If you have any concerns about door widths, staircases, or restricted access, please contact us before ordering.

Additional charges may apply if a failed delivery occurs due to access issues that were not disclosed in advance.

Damaged or Missing Items

Please inspect your order upon delivery.

If any items are damaged, defective, or missing, notify us within 48 hours of delivery and provide photographs where possible. We will arrange a replacement, repair, or other suitable resolution.

Delivery Delays

All delivery times are estimates and may be affected by factors outside our control, including manufacturing delays, courier issues, severe weather, and remote locations.

If there are any unexpected delays, we will keep you informed.

Failed Deliveries and Rearranged Appointments

If you are unavailable at the agreed delivery time, or if our team cannot complete delivery due to access restrictions or other circumstances beyond our control, additional delivery charges may apply for a redelivery.

Questions About Delivery?

If you have any questions regarding delivery options, timescales, or access requirements, please contact our team before placing your order.

We are always happy to help ensure you choose the most suitable delivery service for your needs.